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We hope you are blown away with your purchase but if you’ve changed your mind no problem simply follow the instructions below:
FREE UK Collect+ RETURNS: UK customers, simply enclose the returns form, click here to download your FREE returns label, attach it to parcel and follow the instructions online.
FREE US LOCAL RETURNS: US customers, simply enclose the returns form, click here to download your FREE returns label, attach it to parcel and follow the instructions online.
International Customers: Click here to download your returns label, attach it to your parcel and follow the instructions online. Please enclose your paper returns form in the parcel.
We are now delighted to offer our international customers a subsidised easy localised returns service from the following destinations:
Australia, Belgium, France, Germany, Ireland, Italy, Netherlands, Sweden, Switzerland.
We are working to add to countries to the list - if your country is not listed above please click here to request a label and return your order with your local postal service or courier company. Ensure you clearly mark your parcel as an ECOMMERCE RETURN. We advise you get proof of posting for peace of mind. Please enclose your paper returns form in the parcel.
For our Returns Policy please click here.
Should you need to please get in touch, you can reach the Customer Care team here.
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