If you place your order before 2PM (GMT/BST) Monday to Friday, it will be processed and dispatched the same day. Ensure you order before this time if your order is time sensitive. We do not process or ship orders on Saturday, Sunday or UK bank holidays.

Orders placed on Saturday, Sunday or a UK Bank Holiday will be processed & dispatched on the first working day after the order has been placed.

Delivery Information

Track your order

Delivery Terms & Conditions

Once your parcel is collected from our warehouse, it will be in the safe hands of our selected carrier. You will receive a shipping confirmation email with details of your shipment and tracking number. You can track your order using your Twisted Tailor account or by using your tracking number on the carriers website. The carrier and a link to tracking will be shared when you receive your dispatch email. 

We will always work hard to get your order processed as soon as possible but please allow extra time for processing and delivery during busy sale periods. We will dispatch your order as soon as possible.

Please note that when orders are shipped to a shared address (apartment blocks, businesses, universities, halls etc.) we are only responsible for delivery to the building at the first point of receipt (I.e. reception desk, post room, concierge etc.). Once the parcel has arrived in the building our duties are complete and the responsibility is then shifted to the customer to locate the parcel, as per our delivery partners terms we are unable to claim for lost items that have been successfully delivered to the listed address. Please consider this before placing an order, we would always recommend ordering to a private address where possible.

Delivery options are limited for some UK postcodes. Non-mainland UK delivery prices are available at the checkout. A limited number of countries and postcodes are banned for various reasons out of our control.

Twisted Tailor are pleased to have teamed up with Global-e and the USAs most trusted carrier DHL. To make delivery faster, cheaper and stress-free

• Express Shipping: $8 USD

• FREE Express Shipping on orders over $160 USD

What you see, is what you pay: Duties are included in the price you see on our products, then at the checkout you will select your shipping and the local tax will be shown, the same as you would see shopping from a retailer in the USA!

As a small British independent brand, we want to thank you for choosing us, so we’ve worked hard to lower our selling price to absorb as much of the increase in tariff costs as possible, ensuring you still get the very best value.

If you place your order before 2PM (GMT/BST) Monday to Friday, it will be processed and dispatched the same day. Ensure you order before this time if your order is time sensitive. We do not process or ship orders on Saturday, Sunday or UK bank holidays.

Orders placed on Saturday, Sunday or a UK Bank Holiday will be processed & dispatched on the first working day after the order has been placed.

Track your order

Delivery Terms & Conditions

Once your parcel is collected from our warehouse, it will be in the safe hands of the USAs most trusted carrier DHL. You will receive a shipping confirmation email with details of your shipment and tracking number and a link to track it. You can also track your order using your Twisted Tailor account or by visiting the DHL website and use the tracking number.

If a delivery is rejected by the customer, the cost of returning the goods to our warehouse will be deducted from the refund.

We will always work hard to get your order processed as soon as possible but please allow extra time for processing and delivery during busy sale periods.

Please note that when orders are shipped to a shared address (apartment blocks, businesses, universities, halls etc.) we are only responsible for delivery to the building at the first point of receipt (I.e. reception desk, post room, concierge etc.). Once the parcel has arrived in the building our duties are complete and the responsibility is then shifted to the customer to locate the parcel, as per our delivery partners terms we are unable to claim for lost items that have been successfully delivered to the listed address. Please consider this before placing an order, we would always recommend ordering to a private address where possible.

Twisted Tailor are pleased to have teamed up with Global-e and the EUs most trusted carrier DHL. To make delivery faster, cheaper and stress-free

What you see, is what you pay: Duties and taxes are included in the price you see on our products, then at the checkout you will select your shipping, the same as you would see shopping from a retailer in the EU!

We’re no longer dispatching once per week — all European orders are now shipped daily, so your order lands faster than ever. If you place your order before 2PM (GMT/BST) Monday to Friday, it will be processed and dispatched the same day. Ensure you order before this time if your order is time sensitive. We do not process or ship orders on Saturday, Sunday or UK bank holidays.

Orders placed on Saturday, Sunday or a UK Bank Holiday will be processed & dispatched on the first working day after the order has been placed.

• Express Shipping: 10 EUR

• FREE Express Shipping on orders over 90 EUR

Track your order

Delivery Terms & Conditions

Once your parcel is collected from our warehouse, it will be in the safe hands of the EUs most trusted carrier DHL. You will receive a shipping confirmation email with details of your shipment and tracking number and a link to track it. You can also track your order using your Twisted Tailor account or by visiting the DHL website and use the tracking number.

If a delivery is rejected by the customer, the cost of returning the goods to our warehouse will be deducted from the refund.

We will always work hard to get your order processed as soon as possible but please allow extra time for processing and delivery during busy sale periods.

Please note that when orders are shipped to a shared address (apartment blocks, businesses, universities, halls etc.) we are only responsible for delivery to the building at the first point of receipt (I.e. reception desk, post room, concierge etc.). Once the parcel has arrived in the building our duties are complete and the responsibility is then shifted to the customer to locate the parcel, as per our delivery partners terms we are unable to claim for lost items that have been successfully delivered to the listed address. Please consider this before placing an order, we would always recommend ordering to a private address where possible.

Twisted Tailor are pleased to have teamed up with Global-e and the worlds most trusted carrier DHL. To make delivery faster, cheaper and stress-free

If you place your order before 2PM (GMT/BST) Monday to Friday, it will be processed and dispatched the same day. Ensure you order before this time if your order is time sensitive. We do not process or ship orders on Saturday, Sunday or UK bank holidays.

Orders placed on Saturday, Sunday or a UK Bank Holiday will be processed & dispatched on the first working day after the order has been placed.

Delivery Information

Track your order

Delivery Terms & Conditions

Once your parcel is collected from our warehouse, it will be in the safe hands of the worlds most trusted carrier DHL. You will receive a shipping confirmation email with details of your shipment and tracking number and a link to track it. You can also track your order using your Twisted Tailor account or by visiting the DHL website and use the tracking number.

If a delivery is rejected by the customer, the cost of returning the goods to our warehouse will be deducted from the refund.

We will always work hard to get your order processed as soon as possible but please allow extra time for processing and delivery during busy sale periods.

Please note that when orders are shipped to a shared address (apartment blocks, businesses, universities, halls etc.) we are only responsible for delivery to the building at the first point of receipt (I.e. reception desk, post room, concierge etc.). Once the parcel has arrived in the building our duties are complete and the responsibility is then shifted to the customer to locate the parcel, as per our delivery partners terms we are unable to claim for lost items that have been successfully delivered to the listed address. Please consider this before placing an order, we would always recommend ordering to a private address where possible.