ROW Delivery Information
Important Shipping Update:
Due to our annual stock take, please note the following:
- Wednesday, March 19th: Last orders will be dispatched by 2:00 PM. Orders placed after 2:00 PM will be processed on Monday, March 24th.
- Thursday, March 20th - Friday, March 21st: No orders will be dispatched as we complete stock counting and system updates.
- Monday, March 24th: Normal operations resume, and orders will be dispatched as usual.
We appreciate your understanding and patience during this period!
If you place your order before 2PM (GMT/BST) Monday to Friday, it will be processed and dispatched the same day. Ensure you order before this time if your order is time sensitive. We do not process or ship orders on Saturday, Sunday or UK bank holidays.
Orders placed on Saturday, Sunday or a UK Bank Holiday will be processed & dispatched on the first working day after the order has been placed.
All Deliveries to the below countries are charged at £49.95 GBP.
Delivery Information
|
Country |
Delivery Time |
|
Argentina |
7 - 10 Working Days |
|
Australia |
5 - 10 Working Days |
|
Brazil |
7 - 10 Working Days |
|
Canada |
5 - 8 Working Days |
|
China |
9 - 13 Working Days |
|
Egypt |
6 - 10 Working Days |
|
Hong Kong |
5 - 8 Working Days |
|
Iceland |
6 - 10 Working Days |
|
India |
6 - 10 Working Days |
|
Indonesia |
6 - 10 Working Days |
|
Israel |
6 - 10 Working Days |
|
Japan |
6 - 10 Working Days |
|
Malaysia |
6 - 10 Working Days |
|
Mexico |
9 - 13 Working Days |
|
New Zealand |
9 - 13 Working Days |
|
Peru |
6 - 10 Working Days |
|
Saudi Arabia |
6 - 10 Working Days |
|
Singapore |
6 - 10 Working Days |
|
South Africa |
9 - 13 Working Days |
|
Türkiye |
5 - 10 Working Days |
|
United Arab Emirates |
6 - 10 Working Days |
|
Uruguay |
6 - 10 Working Days |
The delivery times shown above are provided as a guide and are not guarantied to arrive during that timeframe due to the nature of shipping internationally.
If your country is not shown in the list above, then we do not currently offer a service to your country, Sorry.
Delivery Terms & Conditions
Once your parcel is collected from our warehouse, it will be in the safe hands of UPS. You will receive a shipping confirmation email with details of your shipment and tracking number. You can track your order using your Twisted Tailor account or by using your tracking number on the UPS website.
Orders may be subject to import duties and taxes depending on the delivery location. Please check before you order as we are not liable for these charges.
If a delivery is rejected by the customer, the cost of returning the goods to our warehouse (including any customs duties and taxes) will be deducted from the refund.
We will always work hard to get your order processed as soon as possible but please allow extra time for processing and delivery during busy sale periods. We will dispatch your order as soon as possible.
Please note that when orders are shipped to a shared address (apartment blocks, businesses, universities, halls etc.) we are only responsible for delivery to the building at the first point of receipt (I.e. reception desk, post room, concierge etc.). Once the parcel has arrived in the building our duties are complete and the responsibility is then shifted to the customer to locate the parcel, as per our delivery partners terms we are unable to claim for lost items that have been successfully delivered to the listed address. Please consider this before placing an order, we would always recommend ordering to a private address where possible.
